Welcome to The Huddle

The Link Between Employee Experience and Customer Experience

A successful organization depends heavily on a positive customer experience (CX), which starts not with customers but with employees. Though this might sound somewhat odd, customer-centric organizations have found time and time again that they deliver the best CX when...

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7 Great Tools for Project Management

If you work as part of a wider team, you’ve probably got some experience of project management. If you’ve ever led a team, then you definitely do. You can probably also appreciate just how indispensable that it can be to the overall success of a project. That’s why so...

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5 Tips for Strengthening Your Organizational Culture

Organizational culture is a set of beliefs and attitudes about how things are done within the workplace. It’s extremely powerful and sits at the core of everything you do, helping to keep employees motivated and inspired to do their best. It might not be something...

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20 Questions to Ask During Your Next 1:1 Meeting

The best managers have many tools on their belts for helping their team members succeed and thrive in the workplace. One of these tools is the one-to-one (1:1) meeting which, when done properly, can unlock deep insights into how employees are both performing and...

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The HR Trends That Are Dominating 2022

Human resources (HR) never faced as much disruption as it did during the 2020 coronavirus pandemic, the effects of which are still being felt today. HR as a function has been neck-deep in work for the last two-and-a-half years as a result, and this has led to some...

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