Welcome to The Huddle

It’s been another unpredictable year, but we’re now nearing the end! As this year’s holidays draw nearer, whether your team is working from the office or from home, there’s no shortage of things that you should be doing to ensure that the year ends on a high for...

A successful organization depends heavily on a positive customer experience (CX), which starts not with customers but with employees. Though this might sound somewhat odd, customer-centric organizations have found time and time again that they deliver the best CX when...

Organizational culture is a set of beliefs and attitudes about how things are done within the workplace. It’s extremely powerful and sits at the core of everything you do, helping to keep employees motivated and inspired to do their best. It might not be something...

The best managers have many tools on their belts for helping their team members succeed and thrive in the workplace. One of these tools is the one-to-one (1:1) meeting which, when done properly, can unlock deep insights into how employees are both performing and...

Closing your laptop at 5 p.m. on the dot, only doing tasks that fall under your remit, never checking your emails outside of working hours, and spending more time doing the things that you love instead. These are just a few examples that have been used to describe the...

Diversity, equity, and inclusion (DEI) are at the top of the minds of organizational leaders worldwide as they realize that it’s not just the right thing to do from a moral perspective, but it’s a business imperative, too. According to a report by McKinsey, achieving...

Human resources (HR) never faced as much disruption as it did during the 2020 coronavirus pandemic, the effects of which are still being felt today. HR as a function has been neck-deep in work for the last two-and-a-half years as a result, and this has led to some...