Mastercard’s Organizational Structure

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Mastercard, founded in 1966 as the Interbank Card Association, is a leading global payment technology company headquartered in Purchase, New York. It operates the world’s second-largest payment processing network, facilitating electronic fund transfers and payments between financial institutions, merchants, and consumers. As of 2022, Mastercard employed over 29,000 individuals globally and reported an operating income of US$12.26 billion. 

Mastercard, since its inception, has been committed to innovation in the payments industry. The company invests heavily in cutting-edge technologies, including contactless payments, digital wallets, and biometric authentication, shaping the future of secure and convenient payment methods worldwide. 

Mastercard’s initiatives also include promoting financial inclusion and providing access to banking services for underserved populations, emphasizing its commitment to social impact and inclusion.

Mastercard’s Organizational Leadership

Mastercard’s day-to-day operations are overseen by a relatively large senior leadership team composed of more than 30 individuals occupying key executive and presidential roles. 

The team is led by the Chief Executive Officer who is supported in his role, and reported directly to, by the leaders of the company’s various functional and geographic groups, such as Asia Pacific, Commercial Solutions, and Cyber & Intelligence.

Mastercard's Organizational Structure Chart

Mastercard, like many large organizations, also has a Board of Directors, which is a critical governance body with the primary purpose of representing the interests of the company’s stakeholders and providing oversight and strategic guidance to the company’s management.

Mastercard’s Board of Directors is responsible for providing oversight, guidance, and strategic direction for the company. The Board sets the company’s strategic objectives and long-term goals, working closely with executive leadership to ensure that Mastercard remains competitive, innovative, and aligned with its mission.

Board members oversee corporate governance, ensuring that the company operates ethically, complies with laws and regulations, and maintains high standards of integrity in its operations.

Mastercard's Board of Directors Chart

Mastercard’s Organizational Structure

Mastercard’s organizational structure is primarily characterized as both a functional and hierarchical arrangement. At its core, the company operates with a clear chain of command, with various functional departments and reporting lines. The hierarchy ensures a structured approach to decision-making and allows for efficient communication and coordination across different levels of the organization.

Within this hierarchical structure, Mastercard also utilizes functional groups that focus on specific areas of expertise, such as technology, marketing, finance, and operations. These functional groups are essential components that support the company’s overall objectives. They work cohesively to ensure that each functional area operates effectively and contributes to the company’s success.

Additionally, Mastercard’s organizational structure integrates elements of geographic groups to cater to diverse regional markets and their unique needs. This structure allows the company to adapt its strategies, products, and services to different countries and regions, ensuring relevance and effectiveness in a global market.

While Mastercard’s structure is primarily hierarchical and functional, it also emphasizes collaboration and cross-functional teamwork. The company’s culture fosters innovation and encourages employees from different departments to collaborate on projects and initiatives, leveraging diverse skills and perspectives to drive the company forward.

Want to learn more about functional and other organizational structures and their role in the business world? Here are some helpful blog resources that you can get started with:

Create this chart in Organimi! 

You can download the CSV file of Mastercard’s org structure, import it into Organimi and start editing this chart right away! Here’s how:

  1.  From your dashboard, select Data Import.
  2.  Click the CSV tile.
  3.  Click +Upload Your File.   
  4. Select an Excel file from your device.
  5.  In the Organization field, click the down arrow to select an organization.
  6. Click Create a New Chart
  7. Click Next and select: Organization Chart
  8. Select the auto-build tool to automatically build your chart.
  9. Voila!

Download CSV file:
Mastercard (10.85 KB)

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