Etsy’s Organizational Structure

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Etsy is an e-commerce platform founded in 2005 that specializes in handmade, vintage, and unique goods. Headquartered in Brooklyn, New York, the company provides a marketplace where independent sellers can connect with buyers worldwide. 

Since its inception, Etsy has been committed to supporting artisans, crafters, and small businesses. The platform allows individuals to sell their handmade or vintage items, fostering a community-driven marketplace that celebrates creativity and craftsmanship. Etsy’s focus on sustainability and ethical shopping has also led to initiatives promoting eco-friendly practices among sellers and encouraging buyers to support ethically made products.

Etsy’s marketplace features a diverse array of items, ranging from handcrafted jewelry and clothing to vintage furniture and art. The platform’s emphasis on unique, one-of-a-kind products has attracted a loyal customer base seeking personalized and distinctive items not commonly found in mainstream retail stores.

Etsy’s Executive Leadership Team

Etsy’s executive leadership team includes top-level executives responsible for overseeing key aspects of the company’s operations and strategic direction. 

This team is led by Etsy’s CEO who is supported in their role by various other C-level executives who are responsible for overseeing functional areas of the company, such as Product and Technology. Also part of Etsy’s top team are the two CEOs of subsidiary brands Depop and Reverb. 

Etsy's Organizational Structure Chart

Etsy, like many large organizations, also has a Board of Directors, which is a critical governance body with the primary purpose of representing the interests of the company’s stakeholders and providing oversight and strategic guidance to the company’s management. Their primary role involves making crucial decisions that impact Etsy’s overall direction and long-term objectives. 

As with many boards, Etsy’s board largely holds an advisory role. However, some do have wide-reaching powers, duties, and responsibilities as stipulated by corporate law and government regulations, particularly in heavily regulated industries such as finance and pharma.

Etsy's Board of Directors Chart

Etsy’s Organizational Structure

Etsy’s organizational structure generally reflects elements of both a hierarchical and a matrix structure.

Hierarchical elements are apparent in the way the company organizes its management and reporting lines. There is a clear chain of command, with layers of management and well-defined roles within different departments or functional areas. This structure allows for efficient decision-making and communication, providing a sense of order and accountability.

At the same time, Etsy’s structure also incorporates elements of a matrix organization. The company emphasizes cross-functional collaboration and teamwork to foster innovation and adaptability. Teams often work across departments or projects, allowing employees to collaborate on various initiatives, share expertise, and contribute to multiple areas within the organization.

Etsy takes a flatter approach when it comes to its organizational culture, encouraging open communication and transparency, which enables employees to engage directly with leadership and contribute ideas across different levels of the company. This approach supports agility and innovation, allowing for flexibility in responding to market changes and customer needs.

Want to learn more about functional and other organizational structures and their role in the business world? Here are some helpful blog resources that you can get started with:

Create this chart in Organimi! 

You can download the CSV file of Etsy’s org structure, import it into Organimi and start editing this chart right away! Here’s how:

  1.  From your dashboard, select Data Import.
  2.  Click the CSV tile.
  3.  Click +Upload Your File.   
  4. Select an Excel file from your device.
  5.  In the Organization field, click the down arrow to select an organization.
  6. Click Create a New Chart
  7. Click Next and select: Organization Chart
  8. Select the auto-build tool to automatically build your chart.
  9. Voila!

Download CSV file:
Etsy (2.3 KB)

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